"GREEN" OR ENVIRONMENTAL ADVERTISING CLAIMS
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"GREEN" OR ENVIRONMENTAL ADVERTISING CLAIMS A growing number of consumers have begun to express their environmental concerns by demanding safer products that are less harmful to the environment. Surveys have revealed three things: consumers are concerned about the environmental qualities of the products they purchase, they refer to product packaging for information on these qualities, and that they will buy products which make "green" claims over other products. As this concern for our environment has increased, environmental advertising, or "green marketing" has expanded dramatically. Manufacturers and marketers are responding to consumers' demands through "green marketing" and promoting the environmental "friendliness" of their products and packages. One study revealed that new products making environmental claims are introduced at a rate 20 to 30 times greater than other products. According to EPA, in 1989 green products represented 4.5% of the total number of new products and in 1991 such products accounted for 13.4% of the new products introduced. However, this trend has resulted in claims that are misleading, vague, or totally false. Rhode Island is one of several states that have laws and regulations controlling the use of certain terms in labelling, but many products violate these rules since they are shipped from other states or countries. Some of the overly broad statements or unqualified claims that green marketing has spawned are: "environmentally friendly," "environmentally safe," "ozone friendly," "natural," "biodegradable," "photodegradable," "degradable," "recycled," "recyclable," or just "green." Two of the most frequently used phrases are "environmentally safe," and "environmentally friendly." They are meaningless because every product has had some negative environmental impact, though the impact may vary depending on the product or material. "Environmentally safe," "environmentally friendly," as well as "biodegradable" claims are not permitted in Rhode Island according to state regulations. Biodegradable materials, generally organics, break down and decompose when exposed to air, moisture, bacteria or other microorganisms. Photodegegradable materials, usually plastics, disintegrate into smaller pieces due to prolonged exposure to sunlight. Neither of these properties is relevant because degradation of any material occurs extremely slowly in landfills. [see LANDFILLS section]. Detergents, shampoos, or other cleaning products are frequently labeled "biodegradable." A majority of these products do degrade in waste-water systems and have for years. Many products or packages make environmental claims which cannot be proven or which do not provide the specific information necessary to make comparisons with other products or packaging. When evaluating environmental claims, one should examine product labels for specific information about the product and its packaging. Claims that are specific will probably be more credible. For example, if a product is labeled "recycled," see how much (%) of the product or packaging is recycled and where the recycled material comes from. Post-consumer material was discarded after being used, and by being recycled, was kept out of the waste stream. Conversely, pre- consumer material was not used and disposed of by consumers. Pre- consumer material can be manufacturing scrap (millbroke), or items meant for but not utilized by consumers (like unsold publications). A high percentage of post-consumer content in a product or package is significant because this material would have been incinerated or landfilled had it not been recycled. Some products or packaging are labeled "recyclable," and in theory this may be correct because the technology currently exists to recycle almost anything. However, if the product is not recyclable in your area, this claim is irrelevant and the product may as well not be recyclable at all. In Rhode Island, according to state labeling regulations "Recyclable" claims can only be made for products defined by regulation as recyclable or that have a 50% recycling rate in this state. Also, where "recycled" claims are made, the percentages of pre- and post-consumer content must be disclosed. The proliferation of questionable environmental claims on products and packaging requires careful scrutiny on the part of consumers and reliable sources to verify these claims, since consumers themselves often do not have that ability. The Federal Trade Commission (FTC), in cooperation with the Environmental Protection Agency and the Office of Consumer Affairs, issued national guidelines in 1992 to help businesses make valid environmental claims and to help consumers assess product claims. The FTC "Guide for the Use of Environmental Marketing Claims" gives examples of different environmental marketing claims and why certain claims are deceptive and others are not. In addition, two national independent organizations: "Green Seal" and The Scientific Certification Systems "Environmental Certification Program" (or S.C.S. Green Cross) were begun in 1990 to clarify environmental claims. The intention of these two organizations is to lend some credibility to the countless environmental claims pervading the marketplace. However, the approach that these two organizations have taken is quite different, and both have their respective strengths and weaknesses. Green Seal sets environmental standards for certain categories of consumer products. Once the standards have been set, manufacturers can submit their products in that category for evaluation. The product evaluation is done primarily by Underwriters Laboratories (UL), which is known for performing product-safety certification. UL tests the products, evaluates packaging, and inspects the manufacturers facilities for compliance with Green Seal standards. Once a product has been certified, the manufacturer must agree to periodic re-testing and plant inspection to ensure continued compliance. Green Seal's Standards are based on four primary considerations: þ Protect the Earth: reduce air and water pollution, reduce the waste of energy and resources, protect wildlife and habitats. þ Public Review: all standards are published for review by business, government, environmental and consumer organizations, and the public. þ Reduce Packaging Waste: Green Seal requires the minimal use of packaging. Also, toxic metals (sometimes found in inks on packaging) cannot be added to packaging materials. þ Quality Performance: to ensure that "environmental" products perform as well as or better than mainstream consumer products. Green seal has currently published standards for the following product categories: � Tissue Paper (bath and facial tissue) � Re-refined Engine Oil � Compact Fluorescent Lamps � Water Efficient Fixtures � Printing and Writing Papers � Paper Towels and Napkins � Paints � Clothes Washers � Clothes Dryers � Dishwashers Other standards are under development, undergoing public comment or are being revised following public comment. Nine new standards are to be published soon. Thus far, "seals" have been issued for 12 products from four companies. When the Green Seal program first began, it was stated that they would perform a complete life-cycle analysis (LCA) for each product that they would endorse. A LCA is an inventory which enables a manufacturer to quantify how much energy and raw materials were used, and how much solid, liquid, and gaseous waste is generated at each stage of a product's life. The LCA is an attempt to assess the resource cost and environmental impact of a product's life from "cradle-to-grave." However, it is very time-consuming and can cost many thousands of dollars to do an LCA for just one product. There is also disagreement among the scientific community about the interpretations and conclusions of some LCA's. Because of the cost and complexity of conducting full scale LCA's, Green Seal decided to perform what they call an "Environmental Impact Evaluation"--a scaled back version of an LCA. Hannah Holmes of Garbage states that, "The short-cut approach to LCA is costing Green Seal some credibility." Scientific Certification Systems' approach to labeling is somewhat different than that of Green Seal, and slightly more complicated. The two aspects of SCS's labeling scheme are the "Environmental Report Card" and the "Environmental Claims Certification Program." The Environmental Report Card displays detailed information about the environmental impacts resulting from the production, use, and disposal of a product. SCS evaluates a product based on a LCA which assesses the environmental impacts from production to disposal. Listed on the report card are 18 criteria divided into the following categories: resources depleted, energy used, air and water pollution, and solid waste generated by a product's production, distribution, use, and disposal--(ie. throughout the life of a product). Although SCS has performed the LCA, it is the consumer's responsibility to evaluate an "environmental" product's performance compared to the usual norms for that type of product. This process is almost as complicated as it sounds, and it is debatable whether shoppers will have the desire or ability to comprehend the specifics of the Environmental report card. The presence of an environmental report card on a product's package may be equated by a consumer to a "seal of approval" even though that is not its intention. Also maintained by SCS is the Environmental Claims Certification Program (formerly known as Green Cross) which scientifically validates environmental claims made by different companies for their products. SCS has documented claims on hundreds of products as to recycled content, biodegradability, and other environmental marketing catchwords. Rather than establishing standards and qualifying products as being "environmentally superior," SCS positions its two programs as being descriptive in nature. SCS has issued Environmental Report Cards to nine companies and has certified the validity of individual claims on over 1000 products to date. Having a product or package evaluated by one of these two labeling organizations is costly and time-consuming. It can cost between $17,000 and $30,000 for a company to be inventoried by S.C.S. and about $10,000 for Green Seal. Periodic re-evaluations are also required to insure that compliance is maintained. Whether smaller companies with good products will be able to afford these evaluations for report card or a seal raises some questions. Environmental labeling is not unique to the United States: þ Germany's "Blue Angel" label began in 1978, and is displayed on over 3,200 products in 64 categories. More than half of the products wearing the symbol are in four categories: varnishes & coatings, gas burners, recycled paper, and waste-water-treatment agents. Germany's Federal Environment Agency reviews the life- cycle of a product category and sets criteria for products to meet. þ Canada's "Environmental Choice" started in 1990 and has issued 60 seals for 18 product categories emphasizing recycling and reduced pollution. The standards will be based on life-cycle analysis and will be continually updated so that only the most advanced 10 or 20 percent of the eligible products in a category will qualify, thereby encouraging innovation. þ Japan's "EcoMark" program was initiated in 1989 and has awarded over 850 labels in 31 categories. Products are evaluated for energy efficiency and environmental impacts during manufacturing. Assessments are not based on life-cycle analysis. In addition to these, the European Community has developed an environmental label and so has the Nordic Council (Finland, Iceland, Norway & Sweden). These different programs have had mixed success, which reveals the challenges inherent to green labeling. Even with labeling programs like Green Seal and S.C.S. Green Cross, the FTC guidelines, and various state laws, the challenges to environmentally conscious consumers remain daunting. There may be cases where a product is "green" but the packaging is not--or, conversely, the packaging is "green" but the product is not. For example, 100% recycled paper towel may come wrapped in virgin plastic, or a toxic cleaning product in a recycled plastic bottle. There may also be cases of "green" products being manufactured by un-green companies. Fortunately for consumers, the Federal Trade Commission steps in to eliminate product claims that are patently false. The FTC has taken action against twenty companies making deceptive claims ranging from biodegradable plastic trash bags to "ozone friendly" cleaning products. The FTC supports the use of labeling programs when they can lend some credibility to environmental claims. SCS and Green Seal Compared Green Seal þ "Environmental Impact Evaluation," identifies burdens and makes value judgements about impacts. Strengths � Results in a simple straightforward, "yes/no" outcome. � Experts, not consumers do the judging. Weaknesses � Judgements can't be validated scientifically. � Scientific Certification Systems þ Single-attribute approach assesses single attributes of products. Environmental Report Card is "informational labeling," not a "seal of approval." Strengths Weaknesses � Potentially educational. � May be too complex. � Detailed. � May overburden consumers. � Doesn't make value judgements. � May be mistaken for a seal. � Measures burdens relative to performance. � Rewards recycling but not reduction. For More information about Green Seal: 1250 23rd. Street NW Washington, DC 20037 (202) 331-7337 For More Information about S.C.S. Green Cross 1611 Telegraph Avenue Suite 1111 Oakland, CA 94612-2113 (800) ECO-FACTS Federal Trade Commission "Guides For Use of Environmental Marketing Claims" Correspondence Branch Federal Trade Commission Washington, DC 20580 (202) 326-3753 � .